‘Just part of the job’ – understanding work‐related injuries and safety culture in companion animal veterinary practices

Abstract

Objectives To examine the prevalence and types of work‐related injuries in companion animal practices, explore the context of their occurrence and the behaviours of injured persons. Methods A mixed‐methods analysis of a cross‐sectional online survey of UK employees of a consolidated group of veterinary practices. Results Of 647 respondents, 77.6% experienced a work‐related injury during their career. In the previous year, 60.2% of veterinary nurses and 58.3% of veterinarians were injured, most frequently in consultation rooms, prep areas, kennels and reception. Animal‐related injuries were the most prevalent injury type. Injuries frequently occurred during cat restraint, anaesthetic recovery and clinical examinations. Needlestick injuries made up 15.8% of veterinary injuries. 16.3% of injured nurses and 19.4% of injured vets attended hospital. 34.3% of nurses and 25.1% of vets needed more than a week to recover from their injuries. Fewer than 10% took time off work, often due to a sense of duty, the ability to manage a reduced workload or simply wanting to “get on with it”. Most injuries to vets went unreported, due to perceived time pressures or the belief that the injury was minor. Around half adjusted their behaviour post‐injury, becoming more cautious or changing handling techniques. Clinical significance This study reveals a high rate of work‐related injuries in companion animal practices. A poor injury culture, marked by presenteeism, often downplaying risks, and hindering safety. To reduce injuries, a shift towards shared responsibility and reflective learning is needed, driven by strong leadership and open communication.