Peer-reviewed veterinary case report
What is your client thinking and why should you care?
- Journal:
- The Veterinary record
- Year:
- 2017
- Authors:
- Belshaw, Zoe
Plain-English summary
This abstract discusses a new series led by Zoe Belshaw that aims to explore and understand the experiences of pet owners and how veterinarians can better support them. It emphasizes the importance of recognizing what clients are thinking and feeling during their visits. The goal is to improve communication and care in veterinary practices. The outcome of this initiative is to enhance the overall experience for both pet owners and their pets.
Abstract
Zoe Belshaw is coordinating our new series that gives an insight into what clients' experiences are and how you can help them. Here, she outlines how the series came into being.
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Search related cases →Original publication: https://pubmed.ncbi.nlm.nih.gov/29127179/