The Value Matrix: a communication tool to support shared decision-making and the practice of Spectrum of Care.

Abstract

OBJECTIVE: To provide a video tutorial on use of the Value Matrix in clinical practice. ANIMALS: Any animal for which a preference-sensitive decision can be made regarding their care. METHODS: The veterinary professional gathers a comprehensive history from the veterinary client and uses this information, in further discussion with the client, to develop 2 or more evidence-informed options for the veterinary patient's care. With the use of the Value Matrix, options are captured on a whiteboard or piece of paper, and the advantages and disadvantages of each option as well as financial cost are visually presented and discussed. RESULTS: The Value Matrix is a clinical-communication tool for supporting shared decision-making between veterinary professionals and clients and for delivering the Spectrum of Care. CLINICAL RELEVANCE: The Value Matrix is a practical tool that can assist veterinary professionals in collaborating with clients on making preference-sensitive decisions, providing contextualized care, and achieving informed-client consent.